• Location: Reading
  • Job Type: Full-time, Permanent
  • Schedule: 12 hour shift, Day shift, Monday to Friday
  • Pay: £12.00 per hour
  • Apply Now

Security Supervisor/Reception Concierge

Award winning company SecuriGroup are looking for a security supervisor/reception concierge. As security supervisor/concierge, you will be responsible for the delivery of the highest levels of customer service to staff, guests and external contractors on site and will be the first and main point of contact for all queries. Your role will be a reception area-based role where you will monitor and supervise the on-site security activity.

Key duties:
• Act as the first point of contact in reception for all building users
• Building strong working relationships with staff, guests and external contractor
• Conducting regular site inspections and operations
• Managing / operating access control systems
• Effectively oversee the security operations ensuring the security team is always working in line with agreed policies and procedures.
• Ensure the facilities management team are kept fully briefed and updated regarding any security related issues affecting the premises
• Maintain an up-to-date knowledge and understanding of security hardware and software systems used on site, and therefore, have oversight of the card access control system, CCTV, and intruder alarm systems. Always ensure the smooth operation of these systems, to include arranging for regular audits to check on functionality including ensuring that all equipment is installed in accordance with industry guidelines.

The ideal candidate will have significant experience gained within a similar concierge role and a background in delivering excellent customer service. You will also have:
• Excellent written and verbal communication skills
• Excellent knowledge of the security industry and processes
• Good understanding of Health and Safety processes

Experience:

• Proven experience working as a Supervisor/concierge or similar position at a comparable high-profile.
• Experience using relevant technology and equipment (e.g. CCTV, radio systems, access control systems, intruder alarm systems.)
• Experience in reporting and emergency response planning.
• Experience of security protocols and procedures.
• Working knowledge of Microsoft office and outlook

Qualifications
• SIA Door Supervisor
• First Aid Certificate
• High level of proficiency in full MS Office suite

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