• Location: Hillington
  • Job Type: Full-time, Permanent
  • Schedule: Day shift, Monday to Friday
  • Pay: £10.75 per hour
  • Apply Now

Front Desk Receptionist

Front Desk Receptionist
SecuriGroup Ltd Hillington

Full-time, Permanent

Award-winning company SecuriGroup are currently recruiting for an enthusiastic and experience individual to join our existing team.

This role is based at the reception area and experience in dealing with enquiries and managing customer expectations is essential. Ideally from a property management background, the candidate should have excellent administrative & communication skills as well as an understanding of helpdesk procedures.

The Front of House Receptionist will be responsible for managing Front of House and the reception in particular, ensuring that all administrative procedures are compliant

The candidate should be confident and outgoing with an approachable manner and capable of multi-tasking and prioritising their workload. Experience in a similar work environment is essential.

· Sort incoming post, packages, newspapers, magazines and journals into the correct tray or pigeonhole for a person or department.

· Deliver these items to the right people or department.

· Collect outgoing post, packages, and other items.

· Deliver these internally, or frank and bag them up for external mail collection.

· Deliver urgent items or packages to other businesses, or other offices of their own organization.

· Barrier Control and visitor management

· Admin duties as and when required.

· Ensure that all visitors and staff welcomed

· Meet and greet VIP guests

· Accept and make telephone calls

· Create and use Microsoft reports when required

· Liaise with multiple departments

· Arrange meeting rooms

The receptionist must keep up to date with post office dispatch systems, as well as current domestic and international postage rates. They must be aware of security systems and their employer's procedure to follow if they find a suspicious looking package.

The receptionist may have to deliver items personally to other businesses and organizations. These could include very urgent letters or financial documents. They may have to get a signature when delivering these to prove that they have been received.

Other tasks may include:

· Administrative tasks, such as photocopying, filing, and maintaining records - for instance, of special deliveries or the circulation of specific items.

· Arranging rooms for meetings and building coordination announcements

The receptionist will have to use franking machines, as well as other equipment such as photocopiers.

Receptionist will usually work around 45 hours a week, Monday to Friday 0800 - 1730.

Qualities & skills

· Be reliable, conscientious, accurate and honest.

· Have good communication skills.

· Be able to read addresses and decipher poor handwriting and spelling quickly.

· Be physically fit for the job.

· Be able to remember names, faces and locations.

· Have a methodical approach.

· Be capable of working to deadlines.

· Be well organized.

· Be able to work without supervision at times, but also work well as part of a team.

· Be fully aware of relevant security, health, and safety issues.

Reference ID: SW1/SF


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