• Location: Bristol
  • Job Type: Full-time, Permanent
  • Schedule: Day shift, Night shift, Monday to Friday, Weekends
  • Pay: £10.00 per hour
  • Apply Now

Relief Security Officer - Bristol

To meet and greet all visitors promptly, using the correct protocols to ensure that each visitor feels special and cared for.

Maintain the reception area to ensure a professional appearance.

Build and maintain a current, working knowledge of all policies, procedures, systems, and developments, as well as general information, in order to be able to provide staff and visitors with information as required.

To maintain a smart appearance with regards to dress code/uniform, and personal hygiene.

To maintain close working relationships with the relevant Building Management team and to coordinate efforts with respect to matters such as Emergency Procedures, Building Safety, Fire and Bomb threat evacuations.

Ensure that there is a thorough hand over at the completion of each shift with Security personnel.

Complete security patrols

To be suitable for this role you must meet all of the following criteria:

  • Well groomed
  • Excellent verbal and written communication skills
  • Excellent time keeping skills.
  • Great customer care skills and attention to detail.

Communication: Being able to listen attentively and responding clearly and politely to the customer, using the right words, tone of voice and body language.

Customer focus: Being able to provide excellent service in a consistent way by prioritising the needs of the customers and showing the customer full attention.

Rapport building: Being able to communicate at the right level with the customer & building relationships with both internal and external clients.

Adaptability: Being able to respond quickly and effectively to the varying needs of the customer and the organisation.

Teamwork: a good team player, able to put the client first and be supportive towards other team members, sharing knowledge and best practice with new starters.

Own transport is essential.

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