How do I reset my password?
Can I complete supervisor/manager courses without being a supervisor?
Yes, all of our courses are available within the course catalogue and we welcome your commitment to learning.
How long do the certificates last?
Each course is different however most of the courses will expire 1 year after completion and will require you to complete again (or a new up to date version). This is designed to ensure your skills are current and that you are best prepared to overcome challenges.
How long do the courses take to complete?
We have deliberately designed most of the courses to be completed within 15 minutes. The ACT (1 hour) and supervisor/management courses will take longer depending on the subject.
Will my manager be able to view my course progress?
Yes, all managers are provided with regular reports from the e-learning system. RotaGuard is also updated automatically to reflect your progress.
Why should I complete the courses?
The courses are designed by industry experts to ensure you are best equipped to perform your role safely. At SecuriGroup we also want to enable talented individuals to forge a long and successful career within the security industry - these courses provide the initial steps to do that.
The ACT course is having some completion issues. What should I do?
We have found that the ACT course does not work well on Google Chrome. If you are having issues, we would recommend completing the course on an alternative browser.
How do I make sure my progress is saved and my certificate is generated at the end of a course?
Once you have finished the course, and completed all modules, please ensure that you click 'Exit Course' in the top right hand corner of the page.